Wednesday 2 July 2008

Lies, damned lies, and Studio & Stage's lies!

Here's a selection of their lies that you may find interesting. If the bile starts to rise, just wait until you see the full emails!

  • (18/2/08) “We will arrange a replacement for it this week”. A replacement has not been made, almost five months later.

  • (9/3/08) “I will address it first thing Monday”. It was not addressed on the Monday and I had to chase them up on the 19th.

  • (20/3/08) “It’s here awaiting collection by UPS along with new spacers etc. We will arrange a collection of the other dolly post Easter”. It never arrived, nor was the old dolly collected. I did not hear from them again until 31st March after I had to chase them yet again.

  • (22/4/08) “ The order will be through the workshop today and will be sent out TNT tomorrow”. It was not sent out by TNT and I did not hear from then again until 26th April, again after I had chased them up.

  • (26/4/08) “We will sort this out tomorrow”. It was not sorted out and despite several emails asking for an update I did not get the courtesy of a reply until 7th May.

  • (11/5/08) “We have booked a collection for Thursday with UPS”. It was not sent out by UPS. The next I heard was on 17th May.

  • (26/6/08) “You will shortly receive the shipping documents for a Monday collection by UPS”. No documents arrived.

  • (30/6/08) “The UPS waybill was sent to you this morning . . . We will arrange for it to go again in a few minutes” . No waybill arrived and it was not re-sent in a few minutes as stated.

There you go. That gives you a flavour of what these cowboys are like. Plenty more where that came from!

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